Thanks to our partners Promotive, WickedFile, Maverick Shop Owners, and Overdryve What does the COO of the most widely adopted shop management software in the industry actually see when she looks at your data? In this episode, Hunt Demarest sits down with Lauren Langston, Chief Operating Officer of Tekmetric, for a candid, numbers-driven conversation about…

Thanks to our Partners, Pico Technology, Autel, and Independent Wrench Jobs Watch Full Video Episode In this episode, Matt Fanslow tackles a highly requested topic from listeners: the “Mount Rushmore” of automotive trainers and educators. Wrestling with the definition of a Mount Rushmore—whether it represents the “Best of the Best” or the “Foundational Forefathers”—Matt takes…

Thanks to our Partners, Shop Boss and AppFueled From learning automotive repair beside his father in the Republic of Congo to building a successful shop and YouTube channel in Maryland, Deo Kitoko’s story is a powerful reminder of what hard work, humility, and persistence can build. In this conversation, he shares how he taught himself…

Thank You To Our Partners AutoFlow, Shop Dog Marketing, InBound, and Service Advisor Training Watch Full Video Episode In our episode today, we close out the 10-part series on public speaking tips inspired by the Toastmasters tradition with Tip number ten: Gain Experience. The word of the day is: Nascent: Nascent means just beginning to…

“You don’t run a shop—you run a system that either produces profit or chaos.” “Auto repair is the input. Profit is the output.” “If your numbers aren’t clear, your leadership isn’t either.” “You don’t fix profit by getting busier—you fix it by getting better.” “If you are the system, you are the bottleneck.” “Capacity problems…