The Taco Salad Lesson: Communication That Actually Lands [E242]

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Four Questions That Stop the Elevator Ride [E079]

Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our Episode Today: I begin with a recollection of my grandfather, Pat O’Neill. When clients were trapped at a less-than-forthright shop (or any business) with increasing costs, he referred to this as “an elevator ride.” This episode builds…

Bubbles Everywhere: Cavitation and the Cooling System [E220]

Thanks to our Partner, Pico Technology Watch Full Video Episode Matt goes down a rabbit hole on the science of bubbles and comes back with something surprisingly practical: cavitation is a major source of cooling-system component damage, especially in and around water pumps. The “bad guy” isn’t the bubble forming—it’s the bubble collapsing, releasing intense…

How to Work the Chamber of Commerce [E188]

Thanks to our Partners, Shop Boss and AppFueled You joined the Chamber of Commerce – great move. But now what? This episode pulls back the curtain on why just paying your dues and slapping a sticker on your window doesn’t cut it. The chamber isn’t a vending machine where you drop in money and business…