Communicating Quality Control [E075]
Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode If you’ve tried to implement a quality control system before and it fell apart, you’re not alone. Over 90% of shops I talk to have no documented QC process – and many who start out approached it excited… but…
Planning, Not Wishing: Part 4 — The Simple 3-Page Plan for Q1 [E238]
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a…
Does Training Actually Pay Off? What Shop Owners Get Wrong About Technician Development [E202]
Thanks to our partners Promotive and Wicked File Training might be the most misunderstood investment in the auto-repair industry — and one of the most expensive when done wrong. In this week’s episode of Business by the Numbers, Hunt Demarest, CPA with Paar Melis & Associates, sits down with David Boyes, President of Today’s Class,…
What is the Most Misunderstood Concept in Auto Repair? And More: December 2025 Mailbag [E216]
Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt digs into listener-submitted questions—starting with a deceptively simple one that “freaks him out”: what’s the most misunderstood concept in auto repair? From there, the episode becomes a guided tour through the gray area between knowing what’s true and knowing what’s…
How ASCCA Protected Shops’ Ability to Track Google Ads—An Insider Update with Dave Kusa [E184]
Thanks to our Partners, Shop Boss and AppFueled California auto repair shop owners, there’s a new regulation that almost flew under the radar, and if you’re doing any kind of digital advertising, you’ll want to hit play on this one. In this episode, Brian Walker sits down with Dave Kusa, president of ASCCA, to break…