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Thank You To Our Partners The Institute, AutoFlow, Shop Dog Marketing, In-Bound, Express Watch Full Video Episode In our episode today: It was my pleasure to host a friend of mine, Mike Edge, who himself is a host on the “Gaining Traction Podcast.” Mike interviews a lot of folks in the auto-repair industry, focusing mostly…

Thanks to our partners Promotive and Wicked File After years of waiting, many shop owners are discovering that their long-anticipated Employee Retention Tax Credit (ERTC) checks may never come — and worse, some are facing IRS audits they didn’t see coming. In this week’s episode of Business by the Numbers, Hunt Demarest, CPA at Paar…

Thanks to our Partners, Shop Boss and AppFueled Kim Walker and Michael Doherty dig into what really happens at the front counter of an auto repair shop and why the service advisor’s role can make or break your marketing efforts. From real-world auditing tips to skill-building strategies, Michael shares how shops can turn their advisors…

Thanks to our Partner, NAPA Autotech Training and Pico Technology Watch Full Video Episode Matt wrestles with a lifelong pattern of shame, defensiveness, and downplaying wins—and how naming it (out loud) is helping him show up better at work and at home. This one’s part confessional, part field guide: practical, unglamorous steps for accepting compliments,…