Thanks to our Partners, Pico Technology, Autel, and Independent Wrench Jobs Watch Full Video Episode Show Notes In this episode, Matt builds on a thought that has been bothering him for a while: the automotive repair industry has done a pretty terrible job defining what we mean by diagnosis, diagnostic, analysis, and even something as…

Thanks to our Partners, Shop Boss and AppFueled Training is expensive, and too many shop owners treat conferences like a reward instead of a real investment in the future of their business. In this conversation with Matt Wagg at VISION 2026, we get into how smart shop owners can build a true talent pipeline by…

In this episode, Coach Chris Cotton dives into building a solution-based culture inside your auto repair shop. Topics Covered: Why excuses spread through teams The difference between reasons and excuses How leadership sets the tone Eliminating blame-based thinking Building systems that reduce failure points Tactical ways to raise accountability immediately Sponsor: Shop Marketing Pros –…

Thank You To Our Partners AutoFlow, Shop Dog Marketing, In-Bound Watch Full Video Episode In our episode today: Tip #7 for public speaking: Realize the people want you to succeed. This is a tip I totally agree with. As is, no change. We looked at what that means for a nervous speaker standing in front…

Thanks to our partners Promotive and Wicked File What if that empty bay in your shop is costing you $175,000 a year? What happens when your best technician walks in on Friday afternoon and says they’re not coming back Monday? In this episode, Hunt Demarest welcomes back Chris Lawson from Technician Find — the first…