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Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound Watch Full Video Episode I want to discuss the benefits of the recent camping trip my wife I and enjoyed in Northern Michigan. As our listeners well understand – we talk a lot about getting outside our comfort zones on this podcast…

Thanks to our partner Promotive In this second part of our 2025 Benchmark series, Hunt Demarest, CPA, with Paar Melis and Associates, breaks down performance trends by region, shop size, and shop type, using real-world data from auto repair businesses across the U.S. Key points: Regional profit trends with the West leading and the Southeast…

If you’ve ever felt like your Google Ads were rockin’ one month and dead the next, you’re not crazy, and you’re not alone. In this episode, I’m joined by two of my favorite people, our COO, Hallie Wasinger, and lead CSM, Danni Marks, as we unpack the wild ride that is Google Ads. This isn’t…

Thanks to our Partner, NAPA Autotech Training Key Discussion Points: Introduction & Personal Anecdote Explains his motivation for visiting a quick lube shop: to observe different shop practices and customer experiences. The Quick Lube Experience Initial Interaction: Shop employee questions the high mileage (300,000) on Matt’s Honda and suggests a possible engine replacement. Upsell attempts…