Thanks to our Partner, NAPA Autotech Matt Fanslow dives into listener-submitted questions, covering: Multimeter recommendations (why he prefers insulation testers/meggers over basic DMMs). Electrical diagnostic strategies (schematics, scan tools, and stress-testing circuits). The “Flat Rate Test Drive” (a drivability diagnostic trick for load/PID analysis). Gaming picks (Elden Ring, Assassin’s Creed Shadows, and Days Gone Remaster).…

Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound Watch Full Video Episode In this episode, Craig O’Neill features his guest, friend, CEO, and co-presenter from Vision Hi-Tech Training & Expo, Chris Cloutier! Vision came and went so quickly – it became necessary for these two to coordinate a stop, sit…

Thanks to our partners, NAPA TRACS and Promotive Is your shop struggling with fewer repair orders and dropping sales? It may not be about losing customers—your clients could just be driving less. In this episode of Business by the Numbers, Hunt Demarest, CPA, walks you through a real-life example of how customer driving behavior (and simple…

Brian and Hallie break down Google Local Services Ads (LSA) and how auto repair shops are using them to bring in more leads at lower costs. Unlike traditional Google Ads, LSA charges per lead instead of per click, making it a cost-effective approach to customer acquisition. Some shops have reported leads as low as $7…

Thanks to our Partner, NAPA Autotech In this episode, Matt dives deep into the world of leadership, drawing an interesting parallel between basketball and the world of auto repair. In this episode, Matt discusses: The significance of March Madness and The Shot—not the Michael Jordan moments you might expect, but the shot in the 1992 NCAA tournament between…