Negative Gatekeeping [E168]
Thanks to our Partner, NAPA Autotech Matt Fanslow shares a story about a mother illustrating the concept of “negative gatekeeping.” He connects this to the automotive industry, where subtle criticism of competitors can erode trust and damage customer relationships. Thanks to our Partner, NAPA Autotech NAPA Autotech’s team of ASE Master Certified Instructors are conducting…
Unmatched Intentionality – The Lost Art of Letter Writing [E024]
Thank You To Our Partners The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound: The idea of this podcast is to stretch our comfort zones and grow. Growth isn’t automatic or instant – it’s a journey. In this episode Craig takes you on a thought process that came about from an article that was shared –…
Help! I Need Cash! [E151]
Thanks to our partners, NAPA TRACS and Promotive Running low on cash? Before panic sets in, it’s time to get strategic. In this episode of Business by the Numbers, Hunt explores practical steps to manage cash flow challenges, cut expenses wisely, and secure financing without sinking your business. Learn what options are available and how…
What Do You Look Like When You’re Not There? [E133]
What impression does your business leave behind when you’re not there? In this episode, we tackle a vital question every shop owner should consider: What do you look like when you’re not there? From the way your team interacts with customers to the legacy you leave for your family, this discussion will inspire you to…
Auto Repair Tech Talk with Brin Kline [E167]
Thanks to our Partner, NAPA Autotech Join us for a dynamic and unfiltered ‘Ask Us Anything’ Live Stream featuring Matt Fanslow and Brin Kline. This is your chance to get expert advice and insights from those who know the industry inside and out. Why This Matters: Continuing education and asking questions are critical to staying…