Unlocking the Secrets to Parts Cost Management: Boost Your Shop’s Bottom Line! [E195]
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a…
Imposter Syndrome [E021]
Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing and In-Bound In this episode – host Craig O’Neill goes further into the topic of public speaking anxiety. Familiar guest, Evan Wisner is back again with additional insights into Imposter Syndrome – which plagues the mind of experts in any field – particularly…
End of 2024 Update: Interest Rates, ERTC, BOI Reporting & More [E148]
Thanks to our partners, NAPA TRACS and Promotive End-of-year chaos is here, and Hunt’s been busy diving into webinars, questions, and updates on some big topics like the BOI report, interest rates, and the infamous Employee Retention Tax Credit (ERTC). In this episode, Hunt breaks down what’s happening, what you need to know, and what…
Beyond CRM: Using AppFueled to Redefine Customer Loyalty in Auto Repair [E130]
When it comes to keeping your customers loyal and engaged, technology might be the missing piece in your shop’s success. In this episode, we’re joined by Jeremy Glassco, founder of AppFueled, an innovative tool designed to disrupt customer behavior and redefine loyalty in auto repair. You might think AppFueled is just another CRM, but it’s…
King Theoden and Being a Leader [E164]
Thanks to our Partner, NAPA Autotech Matt Fanslow draws leadership lessons from King Théoden of Rohan in “The Lord of the Rings: The Two Towers.” Matt explores themes of trust, fear, and alliances, paralleling Théoden’s journey with the challenges faced by shop owners and leaders in the automotive industry. He emphasizes the importance of trusting…