Are You to Focused at What’s Ahead That You Forget Your Past? [E182]
The Weekly Blitz is brought to you by our friends over at Shop Marketing Pros. If you want to take your shop to the next level, you need great marketing. Shop Marketing Pros does top-tier marketing for top-tier shops. Click here to learn more about Top Tier Marketing by Shop Marketing Pros and schedule a…
The Cemetery Incident: Reflecting on Crisis Communication and Compassion [E008]
Thank You To Our Partners, The Institute, AutoFlow, AutoLeap, Shop Dog Marketing, In-Bound: Watch Full Video Episode On the evening of August 29th – Craig was on his early evening Ruck when he found himself confronting a cemetery vandal. In this episode he shares details from the event along with sometimes serious – sometimes whimsical…
2024 Benchmark Report Part 3: Labor Productivity, Flat Rate VS Hourly [E135]
This episode of Business by the Numbers is Part 3 (and the final part) of the 2024 benchmark series! What separates the most profitable auto repair shops from those struggling to turn a profit? Today, he’s tackling that question using financial data and real-world insights from hundreds of shops across the industry. What you’ll take away from…
Back-to-School Marketing: Strategies for Auto Repair Shops to Engage and Give Back [E117]
Join host Kim Walker as she leads a heartwarming and insightful panel discussion with auto repair shop owners who are making a real difference in their communities. In this special episode, our panelists share how they’re stepping up during the back-to-school season to support local students and teachers through creative initiatives—from donating school supplies to…
Auto Repair Profession and the WNBA vs Caitlin Clark [E151]
Matt Fanslow explores the parallels between women’s basketball and the automotive repair industry. Highlighting Caitlin Clark’s exceptional impact on women’s sports, Matt discusses how her achievements should be celebrated rather than downplayed. He critiques the tendency of some WNBA players to undermine Clark’s success, likening it to the automotive industry’s habit of disparaging competitors. Matt…